The Relationship of Organizational Justice, Trust and Knowledge Sharing Behavior-An Empirical Study of Unix System Administrator

• Main Authors: Shih-Chun Li, 黎士群
• Other Authors: Jen-Wei Cheng
• Format: Others
• Language: zh-TW
• Published: 1999
• Online Access: http://ndltd.ncl.edu.tw/handle/88331768285152565518

碩士 === 銘傳大學 === 管理科學研究所 === 87 === Knowledge is the most important resource to gain sustained competitive advantage in the knowledge economy. Sharing knowledge is essential to fostering knowledge creation. But sharing knowledge are often unnatural acts because people often hoard those valuable resources. The main purpose of this thesis is to understand why people share their knowledge and how to encourage employee''''''''s knowledge sharing behaviors. In this thesis, we use social exchange theory, symbolic interaction theory and justice theory to explain why people share their knowledge and generate trust attitude. And construct a model with procedural justice, distributive justice, trust and knowledge sharing behavior. We also have an empirical study to identify the relationships between these research constructs. We had contact 1305 Unix system administrators by email and receive 102 replies. The collected data was analyzed by LIESRAL model. The research results have shown that: There are positive relationships between procedure justice and trust to manger, trust to colleagues and trust to organization. There are positive relationships between distributive justice and both trust to manager and trust to organization. There is positive relationship between trust to colleagues and knowledge sharing behavior.