On the Studies of the Quality Attributes of Hospital Service - As Comparison to Different Kinds of Hospitals

碩士 === 中原大學 === 工業工程學系 === 87 === Abstract For the rising competition degree , quality plays a significant role in hospital. By definition, quality means customer satisfaction. Customer measures the quality,and it''s crucial to improve or leverage the hospital service quality...

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Bibliographic Details
Main Author: 沈勝至
Other Authors: 楊錦洲
Format: Others
Language:zh-TW
Published: 1999
Online Access:http://ndltd.ncl.edu.tw/handle/42174247082310168224