The Research of Real Estate Brokerage Service Quality Perceived by Customers
碩士 === 國立交通大學 === 管理科學研究所 === 86 === The main point of paper is to evaluate overall real estate brokerage servicequality (SQ) by both service process and outcome quality. Service process quality is construct by SQ gap 5 of PZB SQ model. Service outcome...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
1998
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| Online Access: | http://ndltd.ncl.edu.tw/handle/91273963588785125696 |