| Summary: | 碩士 === 國立中興大學 === 企業管理研究所 === 86 === A study of Key Success Factors for the customs broker Due to the implanting of Cargo Clearance AutomationSystem,and the deregulation of some of the regulations about the international trading, the customs broker facewith environmental changes.The purpose of the study is to find out the KSFs for the customs broker,the data are collected by questionnaires,by way of factor analysis of 125 effective questionnaires ,there are 6 KSFs identified as fellow:1.well trained work-force-related factor.2.professinal knomledge to get through the Customs efficiently.3.strategic goal.4.quality of management.5.customer oriented services supplied.6.operation controlling ability
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