On Relationship between Customer Satisfaction and Customer Attitude Switching for the Industrial Machine─A Case Study of the Plastic Injection Machine
碩士 === 朝陽大學 === 工業工程與管理研究所 === 86 === Customer satisfaction is the progressive power of the enterprises, customer loyalty is the key treasure for the enterprises to win the competitive edge in this new era, customer attitude switching is a hint that the customer gives the enterprises an advice, wher...
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| Format: | Others |
| Language: | zh-TW |
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1998
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| Online Access: | http://ndltd.ncl.edu.tw/handle/34245952983485043250 |