| Summary: | 碩士 === 國立台灣工業技術學院 === 管理技術研究所 === 85 === In America, the CRM have created a great achievement which is
not only lower the rate of aircraft accidents but also improve
the quality of work. Comparing it, the rate in Taiwan is too
high. The main purpose of this study is to discover the present
environment of CRM in Taiwan. After the entry of deregulation of
airline industry, it has increased the growth rate of market
rapidly. In short term, we will face a shortage of pilots due to
the rapidly growth. In order to resolve the problem, the
airlines are training pilots with civil aeronautics
administration besides hiring foreigner pilots. In this
strategy, our pilots are consist of ex-military pilots, ab-
initial pilots and foreigner pilots. This study has investigated
the recognition of CRM Training Program from three groups of
pilots. We have the conclusion as follows: 1. The pilots have
high demand in the CRM Training Program.2. The CRM Training
Program can improve knowledge skill of pilots, flight safety and
flight efficiency.3. All pilots recommend airlines hiring
professional facilitator to teach them the CRM Training
Program.4. All pilots in Taiwan have the same core concepts of
the CRM Training Program as the foreigners.5. The airlines
should consider the characteristic of each group pilot when they
implement the CRM Training Program.6. Each group of pilots has
his own special demand of the CRM Training Program.
|
|---|
