Summary: | 博士 === 國立臺灣大學 === 商學研究所 === 85 === Dissertation AbstractGraduate Institute of Business
AdministrationNational Taiwan UniversityName: Rong-An Shang
Month/Year: June, 1997Adviser: Dr. Mu-Lan Hsu Dr. Ching-Cha
HsiehTechnology Innovation and Organizational Growth -A
Historical Analysis of Firms in Information Service IndustryThe
effects of technological change on organizations have been a
major issue in organization theory. However, most of the
contemporary theories assume the preferred condition for
organizations is some sort of steady state, and these theories
fail to explain the adaptability of firms in a rapid changing
environment. The purpose of this research is to investigate the
growth history of the firms in information service industry, and
to understand how the firms can adapt to the rapid changing
technological environment based on the their knowledge. A case
study of eight information service companies is conducted and a
three stage model is proposed to describe the growth pattern of
these companies. Three kinds of knowledge base of the companies
are identified, including information technology, domain
knowledge, and process method. The processes of the
organizations to acquire, transfer, and sustain these different
kinds of knowledge base are used to explain the growth stages of
the firms.The result of this research indicates that in the
growth processes of information service firms, the role of the
firms will change from the providers of information technology
to the providers of industry know-how, and the firms will try to
transfer the knowledge belongs to individuals to the knowledge
belongs to the organization. The findings suggest that
organizations will look for a more stable domain to accumulate
their knowledge base and so the rapid changing environment will
be less influential in their growth processes. Finally, the
findings also indicate that it''s hard for the current
organizations to adopt the new architecture technologies, so the
organizations usually establish a new department to acquire this
new architecture technology.
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