The Study of Key Success Factorsof Computer Network Business Units in Taiwan

碩士 === 國立交通大學 === 科技管理研究所 === 85 === By via of a questionnaire in format of AHP(Analytic Hierarchy Process), and along with interviews to the managers, this study had quantified and ranked the performance contributions of operating factors(OFs) and perfor...

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Bibliographic Details
Main Authors: Chen, Yu-chung, 陳友忠
Other Authors: Benjamin J. C. Yuan
Format: Others
Language:zh-TW
Published: 1997
Online Access:http://ndltd.ncl.edu.tw/handle/43506851259483926196
Description
Summary:碩士 === 國立交通大學 === 科技管理研究所 === 85 === By via of a questionnaire in format of AHP(Analytic Hierarchy Process), and along with interviews to the managers, this study had quantified and ranked the performance contributions of operating factors(OFs) and performance measuring factors (PMFs) of the computer network business units in Taiwan. Although growth is common goal, according to the PMFs* data, this industry can be classfied into two groups. Due to a uniform weighting among the rest four PMFs, the first group has been named as a UGG(Uniform Growth Group) and prefer a strategy of growth by expanding and maintaining the existing product market. On the other hand, the 2nd group, with a > 60 % weighting ratio in sales and a nil weighting in social responsibility, is named as FGG(Fast Growth Group), and prefer a growth strategy by substituting new products for existing market. This study also extracted the KSFs(Key Success Factors)for the following three groups:1.The whole industry group: 5 KSFs belonging to business dimension*s activity had been identified , which are R&D, Marketing & Services, Employee Training, Mass Production & Flexibility and Product line Integrity.2. UGG:In addition to the whole industry group*s 5 KSFs, one more industry dimension*s factor - attitude of business rivalry also been included.3.FGG:In addition to the whole industry group*s 5 KSFs, one more industry dimension*s factor - substitutive product been included.