The Design of An Opinion Monitoring System for Electronic Documents

• Main Authors: Tseng, Fan-Cheng, 曾繁正
• Other Authors: Yu Keh-Chiang
• Format: Others
• Language: zh-TW
• Published: 1996
• Online Access: http://ndltd.ncl.edu.tw/handle/70001426348664831157

碩士 === 國立交通大學 === 資訊管理研究所 === 84 === As communication and computer technology have been well developed,electronic documents are vastly used for communication between office workers. Workers use electronic documents to describe problems and ask some others to give opinion to him. We lose immediate interaction when using electronic documents.So if we don't define any rule or norm to help communicate , we will find that it's difficult to judge what his reponse is 「agree」 or 「disagree」，「What part do he agree」，「What part do he disagree」，The major point of communication is to express clear opinion。So we base on Language/Action Model to develop our opinion monitoring system to help communicators to categorize the subject of electronic documents and to focus on the subject to express the explicit standpoint about it。 Our system provide well-functioned opinion collection and opinion monitoring and selection mechanism. So people use the system can get better opinion quality。