Using Theory of Constraints to Study the Implementation of Document Management System at Administrative Organization

• Main Authors: Juh-Cheng Yang, 楊註成
• Other Authors: Ching-En Lee
• Format: Others
• Language: zh-TW
• Published: 1995
• Online Access: http://ndltd.ncl.edu.tw/handle/71567763417169609133

碩士 === 國立交通大學 === 工業工程研究所 === 83 === To raise the government administrative image, to accelerate the administrative efficiency, and to gain the public-service convenience, the government enforces the administration renovation/reengineering persistently in recent years. To realize this objective, an effective tool for the strategic planning of the implementation of office automation at the administrative organization is necessary. Theory of Constraints (TOC) emerges one of the most robust tools prevailing today. The major objective of this research focuses on the effective application of the TOC concept in the practice of document management automation at administrative organizations. In this research, the philosophy and methodology of the TOC are addressed first. The core problem and the corresponding undesirable effects in the implementation of document management automation are then identified. To scrutinize and overcome the found core problem and those undesirable effects, an ideal implementation plan as well as its corresponding initiator''s actions are derived accordingly. Through extensively putting it into practice, we demonstrate that the TOC, a systematic and logical thinking process, is very suitable for administrative strategy and action planning. It is worth propagating the TOC concept into other governmental organizations.