The relationship between faculty conflict management, emotional intelligence, leadership and quality in higher education

<p> The purpose of this quantitative descriptive correlation research study was to determine if relationship existed between faculty conflict management, emotional intelligence, leadership, and quality in higher education. The conception of service quality in higher education is complex, multi...

Full description

Bibliographic Details
Main Author: O'Farrill Garcia, Esteban
Language:EN
Published: University of Phoenix 2015
Subjects:
Online Access:http://pqdtopen.proquest.com/#viewpdf?dispub=3710742