Digital Strategies Senior Bank Executives in Mauritius use to Improve Customer Service

Digital Strategies Senior Bank Executives in Mauritius use to Improve Customer Service

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<p> Customers’ use of digital banking has reshaped traditional banking, and senior level bank executives must know how to leverage this innovation to improve customer service to increase profitability. Using the technology acceptance model as the conceptual framework, the purpose of...

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Bibliographic Details
Main Author:	Sewpaul, Sailesh
Language:	EN
Published:	Walden University 2018
Subjects:	Information technology\|Banking
Online Access:	http://pqdtopen.proquest.com/#viewpdf?dispub=13422561

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