A Case Study of How Early Career Human Resource Professionals Handle Emotional Labor in the Workplace

<p> The business problem is that some human resource (HR) professionals lack the skills necessary to effectively manage emotional labor (EL) in the workplace. HR professionals are responsible for managing potentially high-stress situations within organizations, yet little research exists that...

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Bibliographic Details
Main Author: Payton, Marc Andrew
Language:EN
Published: Capella University 2018
Subjects:
Online Access:http://pqdtopen.proquest.com/#viewpdf?dispub=10933378