Impact of Communication Training on Nurses' Verbal and Nonverbal Skills and Patient Satisfaction
<p> Effective nurse communication correlates with favorable patient experiences and outcomes. Communication training programs are insufficient, although they do improve nurses’ communication skills. The purpose of this quantitative, pretest-posttest quasi-experimental study was to ex...
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| Language: | EN |
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University of Phoenix
2017
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| Online Access: | http://pqdtopen.proquest.com/#viewpdf?dispub=10606592 |