THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS
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2002
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ndltd-OhioLink-oai-etd.ohiolink.edu-ucin10291658662021-08-03T06:08:48Z THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS REILLEY, SEAN PATRICK pharmacy errors information processing cognitive systems model verifiation pharmacy simulation The relationships between attentional variables and information-processing demands of pharmacy dispensing tasks that contribute to difficulties with their cognitive performance are not well-known. In the present study, a psychological approach to medical dispensing errors, the cognitive-systems performance model (Grasha & O'Neill, 1996), was employed to evaluate the contributions of individual differences in attention and alterations in visual task information on simulated pharmacy verification performance, perceived workload, and self-reported stress. Seventy-three college-age volunteers completed a pretest battery containing measures of automatic and controlled information processing, and, one-week later, spent 265-minutes completing the end visual inspection process for 200 pre-assembled, simulated prescriptions, 27% of which contained artificially inserted errors. Evidence suggesting that both automatic and controlled information processing underlie performance of a simulated verification task was obtained in the present study. Experimental alterations in the visual clarity of critical information needed for error detection produced a complex pattern of performance. Detection accuracy associated with alterations in font size (12-point vs. 6-point) of critical prescription label information was partially in line with expectations regarding the cognitive systems performance model, while additional visual enhancements via a agnification/illumination device produced results that were largely inconsistent with the hypotheses. As a whole, detection accuracy was significantly correlated with individual differences in controlled information processing, but not automatic information processing as expected. Finally, reports of perceived workload and specific patterns of self-reported stress were partially consistent with a three-tier behavioral framework offered by Matthews, Davies, Westerman, & Stammers (2000) for predicting behaviors along the automatic-controlled distinction and with data from prior pharmacy work. 2002-09-15 English text University of Cincinnati / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=ucin1029165866 http://rave.ohiolink.edu/etdc/view?acc_num=ucin1029165866 restricted--full text not available online This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws. |
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English |
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pharmacy errors information processing cognitive systems model verifiation pharmacy simulation |
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pharmacy errors information processing cognitive systems model verifiation pharmacy simulation REILLEY, SEAN PATRICK THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
author |
REILLEY, SEAN PATRICK |
author_facet |
REILLEY, SEAN PATRICK |
author_sort |
REILLEY, SEAN PATRICK |
title |
THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
title_short |
THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
title_full |
THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
title_fullStr |
THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
title_full_unstemmed |
THE EFFICACY OF INDIVIDUAL DIFFERENCES IN AUTOMATIC AND CONTROLLED INFORMATION PROCESSING AND STRESS RESPONSES IN PREDICTING PHARMACY ERRORS |
title_sort |
efficacy of individual differences in automatic and controlled information processing and stress responses in predicting pharmacy errors |
publisher |
University of Cincinnati / OhioLINK |
publishDate |
2002 |
url |
http://rave.ohiolink.edu/etdc/view?acc_num=ucin1029165866 |
work_keys_str_mv |
AT reilleyseanpatrick theefficacyofindividualdifferencesinautomaticandcontrolledinformationprocessingandstressresponsesinpredictingpharmacyerrors AT reilleyseanpatrick efficacyofindividualdifferencesinautomaticandcontrolledinformationprocessingandstressresponsesinpredictingpharmacyerrors |
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