An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /

An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /

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Bibliographic Details
Main Author: Schaffer, Ralph Andrew
Language:English
Published: The Ohio State University / OhioLINK 2000
Subjects:
Business Administration
Online Access:http://rave.ohiolink.edu/etdc/view?acc_num=osu1488196234910178
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spelling ndltd-OhioLink-oai-etd.ohiolink.edu-osu14881962349101782021-08-03T07:00:28Z An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers / Schaffer, Ralph Andrew Business Administration 2000 English text The Ohio State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=osu1488196234910178 http://rave.ohiolink.edu/etdc/view?acc_num=osu1488196234910178 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
collection NDLTD
language English
sources NDLTD
topic Business Administration
spellingShingle Business Administration
Schaffer, Ralph Andrew
An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
author Schaffer, Ralph Andrew
author_facet Schaffer, Ralph Andrew
author_sort Schaffer, Ralph Andrew
title An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
title_short An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
title_full An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
title_fullStr An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
title_full_unstemmed An experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
title_sort experimental investigation of the influences of superficial appearance cues and product knowledge on service provider evaluations of customers /
publisher The Ohio State University / OhioLINK
publishDate 2000
url http://rave.ohiolink.edu/etdc/view?acc_num=osu1488196234910178
work_keys_str_mv AT schafferralphandrew anexperimentalinvestigationoftheinfluencesofsuperficialappearancecuesandproductknowledgeonserviceproviderevaluationsofcustomers
AT schafferralphandrew experimentalinvestigationoftheinfluencesofsuperficialappearancecuesandproductknowledgeonserviceproviderevaluationsofcustomers
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