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ndltd-OhioLink-oai-etd.ohiolink.edu-osu12833378582021-08-03T06:00:31Z Communicative implications of implementing telemedicine technology : a framework of telecompetence Warisse, Jeanine Marie <p>This study explored the communication processes experienced by organizations as they adapt to the implementation of new communication technologies. A framework is proposed that identifies and describes those elements and dimensions within the communication environment of an organization that facilitate effective assimilation of a new communication technology. This framework consists of three overlapping dimensions of utilization: the technological, organizational, and individual. All three dimensions comprise a communication infrastructure that is influenced by the following six pervasive issues: (1) the rationale for implementation; (2) access to the technology; (3) expertise in use of the technology; (4) co-creation of a new communication environment; (5) norms, rules and expectations; and (6) communication protocols. The elements and dimensions combine to create a framework of telecompetence.</p><p>Three sets of data were used to explore and add clarity to the framework through organizational experiences based in the implementation of videoconferencing technology as a form of telemedicine within the health care environment. The organizational experiences were applied to the framework and took three general forms: a case study, a set of interviews of individuals within the case study, and a set of interviews with individuals at programs external to the case study.</p><p>The data analyzed from the three methods give support and voracity to the framework proposed. The implementation of new communication technologies create new contexts for communication. In doing so, a newly created, virtual organization is formed that is comprised of all of the organizations that make up the network. Each organization must adjust its own communication infrastructure to adapt to the implementation of the new communication technology, and a new communication infrastructure is formed. In addition, the implementation itself can create the opportunity for each organization to learn new processes for accomplishing tasks.</p><p>The dimensions and elements of the framework are re-interpreted as they appeared in the data presented and theoretical and practical implications for the framework are proposed.</p> 1996 English text The Ohio State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=osu1283337858 http://rave.ohiolink.edu/etdc/view?acc_num=osu1283337858 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
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NDLTD
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English
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NDLTD
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author |
Warisse, Jeanine Marie
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Warisse, Jeanine Marie
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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author_facet |
Warisse, Jeanine Marie
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author_sort |
Warisse, Jeanine Marie
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title |
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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title_short |
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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title_full |
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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title_fullStr |
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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title_full_unstemmed |
Communicative implications of implementing telemedicine technology : a framework of telecompetence
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title_sort |
communicative implications of implementing telemedicine technology : a framework of telecompetence
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publisher |
The Ohio State University / OhioLINK
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publishDate |
1996
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url |
http://rave.ohiolink.edu/etdc/view?acc_num=osu1283337858
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work_keys_str_mv |
AT warissejeaninemarie communicativeimplicationsofimplementingtelemedicinetechnologyaframeworkoftelecompetence
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1719429357073596416
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