| id |
ndltd-OhioLink-oai-etd.ohiolink.edu-osu1273857327
|
| record_format |
oai_dc
|
| spelling |
ndltd-OhioLink-oai-etd.ohiolink.edu-osu12738573272021-08-03T05:59:30Z Local telephone quality-of-service : the impact of regulation and competition Clements, Michael Edward <p>Changes in market structure and regulation are creating an important transition in the local telephone industry. A dominant firm - competitive fringe market structure is replacing the traditional monopoly market structure while state regulators increasingly rely on alternative regulation in place of traditional rate-of-return regulation. At the same time, quality is important and shows signs of decline. However, no theoretical or empirical literature addresses quality in a transitional market structure with regulation.</p><p>The theoretical component begins with a framework of quality that distinguishes between equipment and system oriented quality and people and process oriented quality. Next, I extend the existing literature on quality in a monopoly environment with regulation. In price - quality space, I find that regulation directly influences the monopolist's quality. Importantly, price cap and rate freeze regulation are associated with lower quality. Finally, I develop a theory of quality in a dominant firm - competitive fringe environment with regulation. I compare the unregulated monopoly and dominant firm -competitive fringe outcomes and I compare the unregulated and the regulated dominant firm - competitive fringe outcomes. In both instances, I find the outcome depends on the nature of the competitors' products or services and the nature and stringency of regulation.</p><p>The theoretical component provides a framework and hypotheses for the empirical analysis of local telephone quality-of-service. I develop a panel dataset consisting of the largest local telephone company in each state for 1991 through 1999. I first examine the trends in quality-of-service, where seven of eight quality measures indicate decline. Next, I conduct regression analysis on quality-of-service in monopoly markets. The regression results indicate that quality-of-service declines with price cap/rate freeze regulation and deregulation. Next, I conduct regression analysis on quality-of-service in dominant firm -competitive fringe markets. The regression results indicate that competition and regulation have a mixed impact on quality-of-service. Finally, I examine whether investment in modern infrastructure, corporate merges, and labor unrest influence quality-of-service.</p> 2001 English text The Ohio State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=osu1273857327 http://rave.ohiolink.edu/etdc/view?acc_num=osu1273857327 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
|
| collection |
NDLTD
|
| language |
English
|
| sources |
NDLTD
|
| author |
Clements, Michael Edward
|
| spellingShingle |
Clements, Michael Edward
Local telephone quality-of-service : the impact of regulation and competition
|
| author_facet |
Clements, Michael Edward
|
| author_sort |
Clements, Michael Edward
|
| title |
Local telephone quality-of-service : the impact of regulation and competition
|
| title_short |
Local telephone quality-of-service : the impact of regulation and competition
|
| title_full |
Local telephone quality-of-service : the impact of regulation and competition
|
| title_fullStr |
Local telephone quality-of-service : the impact of regulation and competition
|
| title_full_unstemmed |
Local telephone quality-of-service : the impact of regulation and competition
|
| title_sort |
local telephone quality-of-service : the impact of regulation and competition
|
| publisher |
The Ohio State University / OhioLINK
|
| publishDate |
2001
|
| url |
http://rave.ohiolink.edu/etdc/view?acc_num=osu1273857327
|
| work_keys_str_mv |
AT clementsmichaeledward localtelephonequalityofservicetheimpactofregulationandcompetition
|
| _version_ |
1719429020188147712
|
