Organizational Determinants Of Information Quality In Local Education Agencies

Bibliographic Details
Main Author: Crandall, Angela M.
Language:English
Published: The Ohio State University / OhioLINK 2008
Subjects:
Online Access:http://rave.ohiolink.edu/etdc/view?acc_num=osu1219940918
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spelling ndltd-OhioLink-oai-etd.ohiolink.edu-osu12199409182021-08-03T05:54:20Z Organizational Determinants Of Information Quality In Local Education Agencies Crandall, Angela M. Education Public Administration information quality contingency theory education data information production process school district student assessment data <p>Government decision-making is only as good as the information on which it is based. This study empirically examines the relationship between information quality and strategies organizations use for producing information. </p><p>The theoretical framework employed consists of ideas from contingency theory, information resource management (IRM) and total data quality management. The information life cycle model was used to structure the information production process and to identify actions taken at various stages to improve information quality. These actions or tactics were categorized into Thompson’s (1967) strategy types to identify strategy content.</p><p>Education provided an ideal context for this study, due to the data-driven nature of state and federal education law. Information production is a long-linked process laden with interdependencies. Situated in an intergovernmental environment, school district processes are influenced by reporting requirements and timelines dictated by state and federal law. School districts are dependent upon state and federal agencies to establish stable, functioning systems so production activities can be planned and scheduled. When coupled with tight reporting time frames any instability or interference from the intergovernmental environment can affect this process, which can interfere with information quality. Local context can also vary across school districts, which may mean that strategies used by a district in one context, may not be effective for all.</p><p>Six case studies were conducted in Ohio local education agencies which informed the development of a follow-up survey administered to Ohio public school districts.</p><p>Results demonstrated that due to the long-linked nature of the production process for assessment information submitted via an intergovernmental information system, there may be several potential factors that influence information quality. Potential contributing factors examined were jolts to the production process, contingencies faced, and the mix of strategies adopted for producing information. Local government agencies can be penalized based upon the quality of information produced, and when there are tight time lines for production, most agencies will adopt tactics to speed production. Larger districts were more likely than small districts to buffer, while most districts engaged in smoothing and rationing, and the majority of tactics for all districts could be classified as anticipating and adapting.</p> 2008-09-12 English text The Ohio State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=osu1219940918 http://rave.ohiolink.edu/etdc/view?acc_num=osu1219940918 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
collection NDLTD
language English
sources NDLTD
topic Education
Public Administration
information quality
contingency theory
education data
information production process
school district
student assessment data
spellingShingle Education
Public Administration
information quality
contingency theory
education data
information production process
school district
student assessment data
Crandall, Angela M.
Organizational Determinants Of Information Quality In Local Education Agencies
author Crandall, Angela M.
author_facet Crandall, Angela M.
author_sort Crandall, Angela M.
title Organizational Determinants Of Information Quality In Local Education Agencies
title_short Organizational Determinants Of Information Quality In Local Education Agencies
title_full Organizational Determinants Of Information Quality In Local Education Agencies
title_fullStr Organizational Determinants Of Information Quality In Local Education Agencies
title_full_unstemmed Organizational Determinants Of Information Quality In Local Education Agencies
title_sort organizational determinants of information quality in local education agencies
publisher The Ohio State University / OhioLINK
publishDate 2008
url http://rave.ohiolink.edu/etdc/view?acc_num=osu1219940918
work_keys_str_mv AT crandallangelam organizationaldeterminantsofinformationqualityinlocaleducationagencies
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