Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior

Bibliographic Details
Main Author:	Joyce, Sherri Marie
Language:	English
Published:	Mount St. Joseph University Dept. of Nursing / OhioLINK 2020
Subjects:	Nursing patient aggression de-escalation crisis intervention disruptive behaviors workplace violence
Online Access:	http://rave.ohiolink.edu/etdc/view?acc_num=msjdn1588683839397587

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spelling	ndltd-OhioLink-oai-etd.ohiolink.edu-msjdn15886838393975872021-08-03T07:14:50Z Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior Joyce, Sherri Marie Nursing patient aggression de-escalation crisis intervention disruptive behaviors workplace violence Hospital medical surgical units are experiencing an increase in aggression from patients resulting in increased injuries to health care team members nationally and locally. On one local medical surgical unit, incident reports were made on 10 violent patient occurrences within a two year time period. Leadership recognized the need to provide team members education for mitigating aggressive behaviors.A literature review was conducted to examine interventions effective in managing aggressive or disruptive patients. Effective communication techniques and mitigation strategies have been demonstrated to decrease patient aggression, increase team member confidence levels in managing patient aggression, and to decrease team member injuries.The DNP project focused on four voluntary education sessions in a week period on a local medical surgical unit to teach team members on de-escalation techniques, therapeutic communication, mindful awareness, dementia care tips, and knowing when to exit. A confidence scale instrument was used before the education, immediately after the education, and 30 days post education. In addition, injuries to health care team members from patients was reviewed and analyzed from before and after the project to measure effectiveness of the education sessions.The results of the DNP project did support the evidence that education classes on mitigating disruptive patient behaviors increased team members’ confidence level scores immediately after the education and the confidence level scores sustained in 30 days. The team member injuries from patients also decreased. The findings indicate a need to educate other medical surgical units, and to further disseminate through national conferences. 2020-05-08 English text Mount St. Joseph University Dept. of Nursing / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=msjdn1588683839397587 http://rave.ohiolink.edu/etdc/view?acc_num=msjdn1588683839397587 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
collection	NDLTD
language	English
sources	NDLTD
topic	Nursing patient aggression de-escalation crisis intervention disruptive behaviors workplace violence
spellingShingle	Nursing patient aggression de-escalation crisis intervention disruptive behaviors workplace violence Joyce, Sherri Marie Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
author	Joyce, Sherri Marie
author_facet	Joyce, Sherri Marie
author_sort	Joyce, Sherri Marie
title	Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
title_short	Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
title_full	Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
title_fullStr	Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
title_full_unstemmed	Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior
title_sort	implementation of an education program to mitigate inpatient disruptive behavior
publisher	Mount St. Joseph University Dept. of Nursing / OhioLINK
publishDate	2020
url	http://rave.ohiolink.edu/etdc/view?acc_num=msjdn1588683839397587
work_keys_str_mv	AT joycesherrimarie implementationofaneducationprogramtomitigateinpatientdisruptivebehavior
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Implementation of an Education Program to Mitigate Inpatient Disruptive Behavior

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