Information And Communication Technology in Hotel Industry

Bibliographic Details
Main Author:	sintala, suraj kumar
Language:	English
Published:	Kent State University / OhioLINK 2019
Subjects:	Educational Leadership Information Technology Management
Online Access:	http://rave.ohiolink.edu/etdc/view?acc_num=kent1554496660762962

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spelling	ndltd-OhioLink-oai-etd.ohiolink.edu-kent15544966607629622021-08-03T07:10:08Z Information And Communication Technology in Hotel Industry sintala, suraj kumar Educational Leadership Information Technology Management Managers in hotel industry face a complex work environment because of its service characteristics. Information and Communication Technology (ICT) in there day to day process may assist them in complex work environment and for better job outcomes. The aim of this study is to identify how information and communication technology affects the day to day process of hotel managers and managers perspective towards ICT and the area of exploration is Near Field Communication (NFC). This study will help hotel and other hospitality related industries to gain knowledge about the intention of employees towards adopted technologies.As the study is exploring the hotel employee’s perspective towards ICT all types employees and positions were considered, surveys were selected as the most appropriate data gathering method. The sample covers a range of hotels in India.The findings revealed a positive effect on hotel employee’s intention to use NFC in their daily work and discussion and managerial implications are proposed. 2019-05-09 English text Kent State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=kent1554496660762962 http://rave.ohiolink.edu/etdc/view?acc_num=kent1554496660762962 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
collection	NDLTD
language	English
sources	NDLTD
topic	Educational Leadership Information Technology Management
spellingShingle	Educational Leadership Information Technology Management sintala, suraj kumar Information And Communication Technology in Hotel Industry
author	sintala, suraj kumar
author_facet	sintala, suraj kumar
author_sort	sintala, suraj kumar
title	Information And Communication Technology in Hotel Industry
title_short	Information And Communication Technology in Hotel Industry
title_full	Information And Communication Technology in Hotel Industry
title_fullStr	Information And Communication Technology in Hotel Industry
title_full_unstemmed	Information And Communication Technology in Hotel Industry
title_sort	information and communication technology in hotel industry
publisher	Kent State University / OhioLINK
publishDate	2019
url	http://rave.ohiolink.edu/etdc/view?acc_num=kent1554496660762962
work_keys_str_mv	AT sintalasurajkumar informationandcommunicationtechnologyinhotelindustry
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Information And Communication Technology in Hotel Industry

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