Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study
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| Language: | English |
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Case Western Reserve University School of Graduate Studies / OhioLINK
2015
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| Online Access: | http://rave.ohiolink.edu/etdc/view?acc_num=case1427835243 |
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ndltd-OhioLink-oai-etd.ohiolink.edu-case1427835243 |
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oai_dc |
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NDLTD |
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English |
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NDLTD |
| topic |
Management Educational Leadership Organization Theory Organizational Behavior Evidence-based management research-to-practice gap shared leadership shared governance conflict practice theory procedural rationality logics of action phronesis commitment metaphor |
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Management Educational Leadership Organization Theory Organizational Behavior Evidence-based management research-to-practice gap shared leadership shared governance conflict practice theory procedural rationality logics of action phronesis commitment metaphor Walker, Alice Jessica Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| author |
Walker, Alice Jessica |
| author_facet |
Walker, Alice Jessica |
| author_sort |
Walker, Alice Jessica |
| title |
Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| title_short |
Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| title_full |
Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| title_fullStr |
Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| title_full_unstemmed |
Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study |
| title_sort |
procedural rationality as a means for evidence-based management in conflicted decision-making: a mixed-methods study |
| publisher |
Case Western Reserve University School of Graduate Studies / OhioLINK |
| publishDate |
2015 |
| url |
http://rave.ohiolink.edu/etdc/view?acc_num=case1427835243 |
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AT walkeralicejessica proceduralrationalityasameansforevidencebasedmanagementinconflicteddecisionmakingamixedmethodsstudy |
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1719437578860494848 |
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ndltd-OhioLink-oai-etd.ohiolink.edu-case14278352432021-08-03T06:29:33Z Procedural Rationality as a Means for Evidence-Based Management in Conflicted Decision-Making: A Mixed-Methods Study Walker, Alice Jessica Management Educational Leadership Organization Theory Organizational Behavior Evidence-based management research-to-practice gap shared leadership shared governance conflict practice theory procedural rationality logics of action phronesis commitment metaphor Evidence-based management (EBMgt) has been advanced as a way to utilize empirical research findings to propose an `optimal’ solution to a problem within a centralized authority structure. In shared leadership settings, decisions are typically complex and punctuated by divergent perspectives emerging from within the organization. In these circumstances, the substantively rational decisions advanced by EBMgt must also be infused with commitment for coordinated action among diverse and often conflicted interests. Is EBMgt a viable approach in these circumstances?This thesis reports on a three-phase mixed methods research project into evidence-based shared decision making in organizations, and the conditions under which EBMgt practices can bring about commitment to a decision. In the first phase, we conducted an inductive, grounded analysis of interviews with community college leaders to find that it is the process of inquiry, rather than the evidence itself, that emerges as the important driver of commitment to a decision. In this study we propose a fundamentally different view of evidence in management decisions—evidence not as a predetermined solution to be implemented but instead as a boundary-object to focus attention and dialogue throughout the process.In the second study, we conduct a cross-sectional comparative survey of 139 public community college faculty, staff and administrators. We find support for the importance of the collaborative process in driving commitment when using research evidence in shared decision making groups where conflict is present. In conflicted environments, the use of evidence in group decision making may actually erode the commitment necessary for decision implementation. However, we also discover that a process of joint inquiry involving collaborative search for and analysis of evidence can be effective in bolstering commitment. As such, this study identifies novel facilitative and restrictive conditions for implementing EBMgt in complex decision environments.In the third study, we focus on unpacking the idea of conflict. We distinguish between affective and cognitive that emerge during the decision process as well as conflict based in established contending logics of action that precipitate polarized role identities in group members. We thus develop a model of EBMgt practices in shared decision making scenarios where conflict is present and commitment is needed for forward progress. We empirically test and validate this model utilizing a serial mediation in a structural equation model. Indirect effects reveal a complex pattern of relationships. First, conflicted logics of action decrease the use of EBMgt in practice. However, when shared decision groups do use evidence through collaborative search and analysis it strengthens individual commitment to the decision as well as willingness to introduce the routine into subsequent shared decision groups within the organization. Second, conflicted logics of action lead to increased levels of affective conflict which, in turn fuels use of evidence in the decision process but also damages commitment necessary for decision implementation.Overall, this thesis stretches the epistemological territory of EBMgt to include people, their activities and their relationships as key factors in the overall impact of EBMgt on organizational outcomes. 2015-06-03 English text Case Western Reserve University School of Graduate Studies / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=case1427835243 http://rave.ohiolink.edu/etdc/view?acc_num=case1427835243 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws. |