Students' Perceived Value of the Community College Experience: A Mixed Methods Study
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Antioch University / OhioLINK
2018
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ndltd-OhioLink-oai-etd.ohiolink.edu-antioch15195686687693372021-08-03T07:05:31Z Students' Perceived Value of the Community College Experience: A Mixed Methods Study Duncan, Robin A. Adult Education Behavioral Psychology Behavioral Sciences Behaviorial Sciences Business Administration Business Education Community College Education Community Colleges Continuing Education Education Educational Evaluation Educational Leadership Educational Psychology Educational Sociology Educational Tests and Measurements Educational Theory Education Philosophy Education Policy Higher Education Higher Education Administration Management Marketing Organizational Behavior Organization Theory Perceived Value Service Quality Academic Quality Satisfaction Student Engagement Involvement Student Experience Higher Education Two Year Colleges Community College Students Mixed Methods Regression Factor Analysis Persistence Retention The purpose of this study was to explore students’ perceived value of their community college experience and its relationship to other factors often related to student persistence in college, namely satisfaction, academic quality, service quality, and engagement. The research was guided by three focused questions: How do students describe and define perceived value of community college; what components emerge from exploratory factor analysis of items designed to measure perceived value; and how, if at all, is a student’s perception of the value of a community college experience different from related measures such as satisfaction, engagement, or quality? Data were collected from students enrolled at, primarily, three Massachusetts community colleges, employing a three-phased, mixed methods exploratory sequential approach. Phase 1 consisted of focus group interviews with students from one of the participating colleges to identify the themes and language for developing the perceived value construct. Phase 2 consisted of an online survey targeting currently enrolled community college students. Factor analysis identified key components of the perceived value scale and multiple regression analysis determined the relationship between perceived value and other control variables. Phase 3 consisted of a virtual post survey focus group with voluntary survey participants from Massachusetts community colleges to discuss and clarify the quantitative results and narrative survey responses. The dominant theme emerging from the findings was that students described perceived value as “I am valued” by the college. Results also indicated that the perceived value construct was different from other measures and suggested promising ways for further exploring and measuring student persistence. As a result of the study’s findings, a conceptual framework in the form of a Perceived Value Wheel was proposed with recommendations to community college leaders and practical contribution to higher education leadership and change. This dissertation is available in open access at AURA: Antioch University Repository and Archive, http://aura.antioch.edu/ and Ohiolink ETD Center, https://etd.ohiolink.edu/ 2018-03-08 English text Antioch University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=antioch1519568668769337 http://rave.ohiolink.edu/etdc/view?acc_num=antioch1519568668769337 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws. |
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NDLTD |
language |
English |
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NDLTD |
topic |
Adult Education Behavioral Psychology Behavioral Sciences Behaviorial Sciences Business Administration Business Education Community College Education Community Colleges Continuing Education Education Educational Evaluation Educational Leadership Educational Psychology Educational Sociology Educational Tests and Measurements Educational Theory Education Philosophy Education Policy Higher Education Higher Education Administration Management Marketing Organizational Behavior Organization Theory Perceived Value Service Quality Academic Quality Satisfaction Student Engagement Involvement Student Experience Higher Education Two Year Colleges Community College Students Mixed Methods Regression Factor Analysis Persistence Retention |
spellingShingle |
Adult Education Behavioral Psychology Behavioral Sciences Behaviorial Sciences Business Administration Business Education Community College Education Community Colleges Continuing Education Education Educational Evaluation Educational Leadership Educational Psychology Educational Sociology Educational Tests and Measurements Educational Theory Education Philosophy Education Policy Higher Education Higher Education Administration Management Marketing Organizational Behavior Organization Theory Perceived Value Service Quality Academic Quality Satisfaction Student Engagement Involvement Student Experience Higher Education Two Year Colleges Community College Students Mixed Methods Regression Factor Analysis Persistence Retention Duncan, Robin A. Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
author |
Duncan, Robin A. |
author_facet |
Duncan, Robin A. |
author_sort |
Duncan, Robin A. |
title |
Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
title_short |
Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
title_full |
Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
title_fullStr |
Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
title_full_unstemmed |
Students' Perceived Value of the Community College Experience: A Mixed Methods Study |
title_sort |
students' perceived value of the community college experience: a mixed methods study |
publisher |
Antioch University / OhioLINK |
publishDate |
2018 |
url |
http://rave.ohiolink.edu/etdc/view?acc_num=antioch1519568668769337 |
work_keys_str_mv |
AT duncanrobina studentsperceivedvalueofthecommunitycollegeexperienceamixedmethodsstudy |
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1719453397583659008 |