Emotion Regulation through Multiple Customer Mistreatment Episodes: Distinguishing the Immediate and Downstream Effects of Reappraisal and Acceptance

Emotion Regulation through Multiple Customer Mistreatment Episodes: Distinguishing the Immediate and Downstream Effects of Reappraisal and Acceptance

Bibliographic Details
Main Author:	Krantz, Daniel J.
Language:	English
Published:	University of Akron / OhioLINK 2021
Subjects:	Psychology Acceptance emotion regulation rumination reappraisal affect skin conductance level SCL continuous ratings discontinuous growth modeling state anxiety customer mistreatment emotional labor
Online Access:	http://rave.ohiolink.edu/etdc/view?acc_num=akron1615503671767657

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