Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion

Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion

Bibliographic Details
Main Author: Risman, Kelsey Lynn
Language:English
Published: University of Akron / OhioLINK 2014
Subjects:
Sociology
Social Psychology
Organizational Behavior
Nursing
Online Access:http://rave.ohiolink.edu/etdc/view?acc_num=akron1399477496
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spelling ndltd-OhioLink-oai-etd.ohiolink.edu-akron13994774962021-08-03T06:24:36Z Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion Risman, Kelsey Lynn Sociology Social Psychology Organizational Behavior Nursing Cohesion is a multidimensional construct that captures the extent to which members are positively attached to the group. Previous research suggests positive outcomes are expected from work groups that demonstrate different aspects of cohesion among members. Importantly, research has suggested cohesion may operate alongside existing processes to buffer against negative influences on job performance. I extend this research to the experiences of registered nurses predicting that perceived levels of cohesion will moderate the effect of empathy and value congruence such that self-reported job performance (i.e., patient care quality) will be higher when levels of cohesion are higher. In the context of nursing, these relationships are especially important to consider as the nature of carework and the changing expectations associated with nursing have the potential to compromise the extent to which empathy and value congruence facilitate job performance within hospitals. I examine these relationships using survey data collected from 753 registered nurses employed in hospitals affiliated with one health care system. Using Ordinary Least Squares regression, results indicate that nurses’ empathy, value congruence, and task-related cohesion were directly associated with higher levels of self-reported patient-care quality. However, results indicated and only one of the indicators of cohesion had a significant moderating effect. Social cohesion was found to moderate the relationship between value congruence and self-reported patient care quality. Implications of these results as well as directions for future research are discussed. 2014-06-09 English text University of Akron / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=akron1399477496 http://rave.ohiolink.edu/etdc/view?acc_num=akron1399477496 unrestricted This thesis or dissertation is protected by copyright: some rights reserved. It is licensed for use under a Creative Commons license. Specific terms and permissions are available from this document's record in the OhioLINK ETD Center.
collection NDLTD
language English
sources NDLTD
topic Sociology
Social Psychology
Organizational Behavior
Nursing
spellingShingle Sociology
Social Psychology
Organizational Behavior
Nursing
Risman, Kelsey Lynn
Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
author Risman, Kelsey Lynn
author_facet Risman, Kelsey Lynn
author_sort Risman, Kelsey Lynn
title Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
title_short Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
title_full Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
title_fullStr Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
title_full_unstemmed Individual Empathy, Person-Organization Fit, and Patient Care Quality: The Moderating Effect of Cohesion
title_sort individual empathy, person-organization fit, and patient care quality: the moderating effect of cohesion
publisher University of Akron / OhioLINK
publishDate 2014
url http://rave.ohiolink.edu/etdc/view?acc_num=akron1399477496
work_keys_str_mv AT rismankelseylynn individualempathypersonorganizationfitandpatientcarequalitythemoderatingeffectofcohesion
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