An analytical framework for monitoring and optimizing bank branch network efficiency / E.H. Smith

An analytical framework for monitoring and optimizing bank branch network efficiency / E.H. Smith

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Financial institutions make use of a variety of delivery channels for servicing their customers. The primary channel utilised as a means of acquiring new customers and increasing market share is through the retail branch network. The 1990s saw the Internet explosion and with it a threat to branches....

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Bibliographic Details
Main Author: Smith, Eugene Herbie
Language:en
Published: North-West University 2012
Subjects:
Financial industry
Data mining
Management science techniques
Clustering analysis
Data envelopment analysis
Decision tree induction
Homogeneity
Positivistic research
Quantitative analysis
Interpretative research
Qualitative analysis
Online Access:http://hdl.handle.net/10394/5029

Internet

http://hdl.handle.net/10394/5029

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