The implementation of human resource development strategy for total quality management within the Department of Correctional Services : focus on Groenpunt management area / Tsholo Mzawazi Solomon Nhlapo.
To improve on service delivery, the challenge is to ensure that the correctional officials understand and are skilled in dealing with demands for better standard of service delivery by the public. There is a perception that current training programmes are too fragmented and that training does not re...
| Main Author: | |
|---|---|
| Published: |
North-West University
2011
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10394/4831 |