Six Sigma : a framework for successful implementation in South African firms / A.G. Britz
There can be little doubt that Six Sigma is far more than just another novelty concept; in fact, it can be considered as a proven quality philosophy and if applied correctly, ensures a competitive advantage. A rapidly increasing number of firms, from all industries and of all sizes, are now reportin...
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North-West University
2009
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| Online Access: | http://hdl.handle.net/10394/2601 |