Social media legitimacy: a new framework for public participation, and the behavior of organizations.

Public engagement via social media is not treated as legitimate citizen participation. Too often, participation via social media fails to lead to informed decision-making, better public policies, or stronger service delivery. In this thesis, I detail barriers to social media legitimacy in participat...

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Online Access:http://hdl.handle.net/2047/D20198503
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spelling ndltd-NEU--neu-rx918023c2021-05-28T05:22:24ZSocial media legitimacy: a new framework for public participation, and the behavior of organizations.Public engagement via social media is not treated as legitimate citizen participation. Too often, participation via social media fails to lead to informed decision-making, better public policies, or stronger service delivery. In this thesis, I detail barriers to social media legitimacy in participation, including current laws and organization behaviors. Using Arnstein's ladder of participation as a theoretical foundation, I propose a new evaluative framework for public participation [nil] a Social Media Participation Range. The framework offers a new evaluative tool for researchers and practitioners to analyze citizen participation via social media.http://hdl.handle.net/2047/D20198503
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description Public engagement via social media is not treated as legitimate citizen participation. Too often, participation via social media fails to lead to informed decision-making, better public policies, or stronger service delivery. In this thesis, I detail barriers to social media legitimacy in participation, including current laws and organization behaviors. Using Arnstein's ladder of participation as a theoretical foundation, I propose a new evaluative framework for public participation [nil] a Social Media Participation Range. The framework offers a new evaluative tool for researchers and practitioners to analyze citizen participation via social media.
title Social media legitimacy: a new framework for public participation, and the behavior of organizations.
spellingShingle Social media legitimacy: a new framework for public participation, and the behavior of organizations.
title_short Social media legitimacy: a new framework for public participation, and the behavior of organizations.
title_full Social media legitimacy: a new framework for public participation, and the behavior of organizations.
title_fullStr Social media legitimacy: a new framework for public participation, and the behavior of organizations.
title_full_unstemmed Social media legitimacy: a new framework for public participation, and the behavior of organizations.
title_sort social media legitimacy: a new framework for public participation, and the behavior of organizations.
publishDate
url http://hdl.handle.net/2047/D20198503
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