affect-aware dialogue system for counseling

Emotions play a key role in human-human communication. Because of our emotional understanding, we communicate empathic cues to others that act as foundations for building relationships and gaining trust. This is especially important in the healthcare domain, where empathy has been linked to improved...

Full description

Bibliographic Details
Published:
Online Access:http://hdl.handle.net/2047/D20258254
Description
Summary:Emotions play a key role in human-human communication. Because of our emotional understanding, we communicate empathic cues to others that act as foundations for building relationships and gaining trust. This is especially important in the healthcare domain, where empathy has been linked to improved doctor-patient relationships and stronger therapeutic bonds. However, as we move towards developing automated healthcare solutions, this rich channel of information can be lost.