Designing a service parts quality system for rapid customer response

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2002. === "June 2002." === Include...

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Bibliographic Details
Main Author: Bauman, Randall (Randall David), 1971-
Other Authors: Donald B. Rosenfield and Duane Boning.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2014
Subjects:
Online Access:http://hdl.handle.net/1721.1/84325