The optimization of General Motors' warranty system by reducing mean time to discover failure

Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2005. === Includes bibliographical references (p. 54). === Warranty is an important part of many organizations. Warranty costs take money directly away from corporations' bottom line. General Motors Corp...

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Bibliographic Details
Main Author: Ellington, Jelani H. (Jelani Hester)
Other Authors: Daniel Whitney.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2006
Subjects:
Online Access:http://hdl.handle.net/1721.1/32474