Web visualization for performance evaluation of e-Government
University of Macau === Faculty of Science and Technology === Department of Computer and Information Science
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| Language: | English |
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University of Macau
2011
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| Online Access: | http://umaclib3.umac.mo/record=b2492851 |
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ndltd-MACAU-oai-libdigital.umac.mo-b2492851 |
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ndltd-MACAU-oai-libdigital.umac.mo-b24928512013-01-07T23:06:22Z2011http://umaclib3.umac.mo/record=b2492851UM_THESESUniversity of MacauFaculty of Science and TechnologyDepartment of Computer and Information ScienceUniversity of MacauVisual communicationInformation visualizationPublic administration -- Data processingElectronic government informationOnline information servicesengHo, Si MengWeb visualization for performance evaluation of e-GovernmentAn e-Government portal is responsible to provide news, information and services to citizens, merchants and tourists in a reliable way. However, the rapid development of Information and Communication Technology (ICT) has given rise to an environment characterized demand and expectation for timely delivery of information and services and a requirement for ready access constantly, which changes rapidly according to the development of ICT. It is important to know if our e-Government Web portal always meets the demand. This thesis presents methods of measuring the performance and healthiness of an e-Government portal to ensure its efficiency and effectiveness. We propose an evaluation framework, which consists of a 24/7 monitoring system and a Web visualization system. We also represent websites as a forest of trees for comparative evaluation. Neither existing academic nor commercial products have ever been developed for assessing e-Government performance in this highly visual and interactive approach. |
| collection |
NDLTD |
| language |
English |
| sources |
NDLTD |
| topic |
Visual communication Information visualization Public administration -- Data processing Electronic government information Online information services |
| spellingShingle |
Visual communication Information visualization Public administration -- Data processing Electronic government information Online information services Ho, Si Meng Web visualization for performance evaluation of e-Government |
| description |
University of Macau === Faculty of Science and Technology === Department of Computer and Information Science |
| author |
Ho, Si Meng |
| author_facet |
Ho, Si Meng |
| author_sort |
Ho, Si Meng |
| title |
Web visualization for performance evaluation of e-Government |
| title_short |
Web visualization for performance evaluation of e-Government |
| title_full |
Web visualization for performance evaluation of e-Government |
| title_fullStr |
Web visualization for performance evaluation of e-Government |
| title_full_unstemmed |
Web visualization for performance evaluation of e-Government |
| title_sort |
web visualization for performance evaluation of e-government |
| publisher |
University of Macau |
| publishDate |
2011 |
| url |
http://umaclib3.umac.mo/record=b2492851 |
| work_keys_str_mv |
AT hosimeng webvisualizationforperformanceevaluationofegovernment |
| _version_ |
1716479124468400128 |