探討澳門特區政府對服務承諾的推動與落實

University of Macau === Faculty of Social Sciences and Humanities === Department of Government and Public Administration

Bibliographic Details
Main Author:	林樂祺
Language:	Chinese
Published:	University of Macau 2005
Subjects:	澳門大學 > 論文 University of Macau > Dissertations Customer services > Macau > Management 顧客服務 > 澳門 > 管理 Customer services > Macau > Quality control 顧客服務 > 澳門 > 品質控制
Online Access:	http://umaclib3.umac.mo/record=b1636888

Description
Summary:	University of Macau === Faculty of Social Sciences and Humanities === Department of Government and Public Administration

探討澳門特區政府對 服務承諾 的推動與落實