An analysis of the relationship between quality of work life and motivation for correctional services officers in the Montreal area /

• Main Author: Bolduc, Richard R.
• Other Authors: Talley, William (advisor)
• Format: Others
• Language: en
• Published: McGill University 2001
• Subjects: Correctional personnel > Québec (Province) > Montréal.; Quality of work life.
• Online Access: http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=38155

The purpose of this investigation was to examine the relationship between quality of work life and motivation of French-speaking Correctional Services Officers (CSOs) working in the Montreal area. Three hundred and forty-seven male and female CSOs (ranging from 19 to 58 years of age) working in four different provincial correctional establishments were assessed. Each participant completed an introductory questionnaire, Pelsma, Richard, Harrington, and Burry's (1989) French-translated 8-item Quality of Work Life Survey (QWL-F) and Blais, Briere, Lachance, Riddle, and Vallerand's (1993) French-translated 8-item Work Motivation Inventory (BWMI-F). Assessment of quality of work life and motivation for CSOs were analyzed with an emphasis on differences in gender and work status. Using different correlational analyses as well as multiple regressions, the findings from this inquiry indicated that motivation and quality of work life were positively correlated. Male and female CSOs reported to be more intrinsically motivated as they started their careers and became amotivated and in need of greater extrinsic rewards as they became older with greater work experience. Hence, younger and less experienced male and female CSOs would eventually become influenced by their older workmates. Female CSOs appeared to be more stressed and reported greater levels of amotivation than their male colleagues. However, female CSOs reported a greater ease in communicating their concerns and in consulting with internal and external resources. Research implications as well as study limitations are also discussed.