Quantitative Cost of Quality Model in Manufacturing Supply Chain

In the present business environment where quality is a key factor and customer expectation of quality is ever-changing, measuring Cost of Quality (COQ) seems to be a critical factor for organizations in order to keep or grow their market share. However, until now the COQ has been measured almost ex...

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Bibliographic Details
Main Author: Ayati, Ehsan
Format: Others
Published: 2013
Online Access:http://spectrum.library.concordia.ca/977478/1/Ayati_MASc_F2013.pdf
Ayati, Ehsan <http://spectrum.library.concordia.ca/view/creators/Ayati=3AEhsan=3A=3A.html> (2013) Quantitative Cost of Quality Model in Manufacturing Supply Chain. Masters thesis, Concordia University.