Implementing total quality management in Canadian health care : an empirical investigation

Implementing total quality management in Canadian health care : an empirical investigation

Develops a model of TQM implementation based on theoretical formulations and empirical findings derived from the quality experiences of a Canadian hospital.

Bibliographic Details
Main Author: Kaltsounakis, Zafiro
Format: Others
Published: 1995
Online Access:http://spectrum.library.concordia.ca/3454/1/MM05113.pdf
Kaltsounakis, Zafiro <http://spectrum.library.concordia.ca/view/creators/Kaltsounakis=3AZafiro=3A=3A.html> (1995) Implementing total quality management in Canadian health care : an empirical investigation. Masters thesis, Concordia University.
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spelling ndltd-LACETR-oai-collectionscanada.gc.ca-QMG.34542013-10-22T03:42:55Z Implementing total quality management in Canadian health care : an empirical investigation Kaltsounakis, Zafiro Develops a model of TQM implementation based on theoretical formulations and empirical findings derived from the quality experiences of a Canadian hospital. 1995 Thesis NonPeerReviewed application/pdf http://spectrum.library.concordia.ca/3454/1/MM05113.pdf Kaltsounakis, Zafiro <http://spectrum.library.concordia.ca/view/creators/Kaltsounakis=3AZafiro=3A=3A.html> (1995) Implementing total quality management in Canadian health care : an empirical investigation. Masters thesis, Concordia University. http://spectrum.library.concordia.ca/3454/
collection NDLTD
format Others
sources NDLTD
description Develops a model of TQM implementation based on theoretical formulations and empirical findings derived from the quality experiences of a Canadian hospital.
author Kaltsounakis, Zafiro
spellingShingle Kaltsounakis, Zafiro
Implementing total quality management in Canadian health care : an empirical investigation
author_facet Kaltsounakis, Zafiro
author_sort Kaltsounakis, Zafiro
title Implementing total quality management in Canadian health care : an empirical investigation
title_short Implementing total quality management in Canadian health care : an empirical investigation
title_full Implementing total quality management in Canadian health care : an empirical investigation
title_fullStr Implementing total quality management in Canadian health care : an empirical investigation
title_full_unstemmed Implementing total quality management in Canadian health care : an empirical investigation
title_sort implementing total quality management in canadian health care : an empirical investigation
publishDate 1995
url http://spectrum.library.concordia.ca/3454/1/MM05113.pdf
Kaltsounakis, Zafiro <http://spectrum.library.concordia.ca/view/creators/Kaltsounakis=3AZafiro=3A=3A.html> (1995) Implementing total quality management in Canadian health care : an empirical investigation. Masters thesis, Concordia University.
work_keys_str_mv AT kaltsounakiszafiro implementingtotalqualitymanagementincanadianhealthcareanempiricalinvestigation
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