Working for tips in restaurants: problematic aspects of the achievement principle

In capitalist economies, wages are rationalized by the achievement principle. Managers do the assessing. In restaurants, tips are the main reward of a server's performance. Customers do the assessing. In both cases, there are problematic assumptions that there can be just and ascriptive-free cr...

Full description

Bibliographic Details
Main Author: Tavares, Tony
Language:English
Published: 2008
Online Access:http://hdl.handle.net/2429/2033
Description
Summary:In capitalist economies, wages are rationalized by the achievement principle. Managers do the assessing. In restaurants, tips are the main reward of a server's performance. Customers do the assessing. In both cases, there are problematic assumptions that there can be just and ascriptive-free criteria for assessing performance or "capable" authorities for those assessments. Tipping makes those assumptions even more problematic because of the transfer of the assessing authority to the customer.