Examining the Impacts of Robot Service on Hotel Guest Experience

Indiana University-Purdue University Indianapolis (IUPUI) === The aim of the study is to assess the impact of robot service on hotel guest experiences. Application of technology in tourism and hospitality services is growing each day. Using robots in hospitality establishment is becoming more and mo...

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Bibliographic Details
Main Author: Jain, Namrata Rajendra Kumar
Other Authors: Liu-Lastres, Bingjie
Language:en
Published: 2021
Subjects:
AI
Online Access:http://hdl.handle.net/1805/25991
http://dx.doi.org/10.7912/C2/22