Onto-acits: uma ontologia para o processo de gerenciamento da disponibilidade e continuidade de serviços de tecnologia da informação
This work has as its objective the development of a model, based on ontologies, for the knowledge representation of the availability and continuity of IT services management processes seeking to help IT service managers, and constituting a knowledge base for its domain, contributing to the organizat...
| Main Author: | |
|---|---|
| Other Authors: | |
| Language: | Portuguese |
| Published: |
Universidade Federal de Alagoas
2017
|
| Subjects: | |
| Online Access: | http://www.repositorio.ufal.br/handle/riufal/1630 |