Implementation model of the quality system in a haulage company: evaluation of results

The objective of this work is to evaluate the implementation models of a quality system, with the application of some quality methodology and tools. To this end, the implementation of a quality system, accomplished in a haulage company is described, combining the aforementioned in systematic form,...

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Bibliographic Details
Main Author: Paulo Aurélio Santos
Other Authors: Antonio Pascoal Del Arco Junior
Format: Others
Language:Portuguese
Published: Universidade de Taubaté 2002
Subjects:
Online Access:http://www.bdtd.unitau.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=70