PROPOSTA DE INSTRUMENTOS SIMPLIFICADOS PARA AVALIAÇÃO DA GESTÃO PÚBLICA COM BASE NO GESPÚBLICA E FNQ/PGQP
The present research aims to contribute to Brazilian state management offering tools able to help the evaluation of any department/entity management. When considering the present level of maturity of state management, it is observed that it has a slow flow due to the quantity of items to be consider...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Santa Maria
2016
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| Online Access: | http://repositorio.ufsm.br/handle/1/9626 |