O APRENDIZADO EM ORGANIZAÇÕES CERTIFICADAS PELA NBR ISO 9001:2000
This dissertation consists of a multi-case study accomplished in three companies located in the city of Panambi/RS. The main objective of the study is to analyze the process of organizational learning inside of the companies certified by NBR ISO 9001:2000, identifying procedures that, if better mana...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Santa Maria
2009
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| Online Access: | http://repositorio.ufsm.br/handle/1/8089 |