Balanced scorecard no instituto nacional do seguro social: uma análise segundo a percepção dos servidores da linha de frente
Strategic planning is a management tool consolidated and embraced by both private and public organizations. One of the most widely used models in this sense is the Balanced Scorecard. It happens that the use of this model in public organizations requires more attention and adaptations, since one of...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Santa Maria
2017
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| Online Access: | http://repositorio.ufsm.br/handle/1/4634 |