A melhoria em processos baseado no uso de indicadores de desempenho /

Dissertação (Mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. === Made available in DSpace on 2012-10-19T02:18:13Z (GMT). No. of bitstreams: 0Bitstream added on 2016-01-09T03:57:31Z : No. of bitstreams: 1 145147.pdf: 30650655 bytes, checksum: a250ace1302d1f7d104a9ba0699cd676 (...

Full description

Bibliographic Details
Main Author: Teixeira, Roberto Ney Ciarlini
Other Authors: Universidade Federal de Santa Catarina
Format: Others
Language:Portuguese
Published: Florianópolis, SC 2012
Subjects:
Online Access:http://repositorio.ufsc.br/xmlui/handle/123456789/81356
Description
Summary:Dissertação (Mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. === Made available in DSpace on 2012-10-19T02:18:13Z (GMT). No. of bitstreams: 0Bitstream added on 2016-01-09T03:57:31Z : No. of bitstreams: 1 145147.pdf: 30650655 bytes, checksum: a250ace1302d1f7d104a9ba0699cd676 (MD5)