Complexidade no sistema de produção de serviços

Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Sócio-Econômico === Made available in DSpace on 2012-10-17T21:42:30Z (GMT). No. of bitstreams: 0Bitstream added on 2014-09-25T18:49:00Z : No. of bitstreams: 1 178094.pdf: 3975971 bytes, checksum: c8be1fa0122723f159f7421b476c6399...

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Bibliographic Details
Main Author: Klement, Claudia Fernanda Franceschi
Other Authors: Universidade Federal de Santa Catarina
Language:Portuguese
Published: Florianópolis, SC 2012
Subjects:
Online Access:http://repositorio.ufsc.br/xmlui/handle/123456789/78976