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Previous issue date: 2016-06-13 === Os maus-tratos contra idosos apresentam grande representatividade em Natal-RN. Dado o seu papel fiscalizador, bem como sua articula??o na rede de prote??o, o Minist?rio P?blico do Estado do Rio Grande do Norte (MPRN) foi escolhido como campo desta pesquisa. A proposta da investiga??o voltou-se a analisar os processos referentes ?s den?ncias de maus-tratos, as quais chegaram ?s Promotorias de Justi?a especializadas na mat?ria do idoso, na cidade de Natal-RN. Delimitou-se sobre os perfis do idoso, do denunciante, do agressor, do contexto situacional e acionamentos de outros ?rg?os da rede nos encaminhamentos relativos ?s medidas protetivas. A perspectiva te?rica adotada foi a discuss?o interdisciplinar de pol?ticas p?blicas e, no m?todo, utilizou-se a an?lise documental retrospectiva. Como resultados, encontrou-se que as principais portas de entrada das den?ncias foram as Promotorias de Justi?a e a rede socioassistencial. As viol?ncias mais apontadas foram: neglig?ncia, seguida de viol?ncia psicol?gica, viol?ncia financeira, abandono, viol?ncia f?sica e autoneglig?ncia. Registra-se ainda que, dos casos selecionados, nenhum deles foi de viol?ncia sexual, o que pode indicar uma maior dificuldade em identificar e/ou denunciar esse tipo de maus-tratos. As mulheres figuraram mais como v?timas do que os homens, em todas as faixas et?rias. Os familiares foram identificados como principais violadores, sobremaneira os filhos homens. Registrou-se a express?o do fen?meno em todas as regi?es da cidade de Natal. Ademais, verificou-se haver comunica??o em rede, tanto nos registros das notifica??es, quanto nos encaminhamentos, contudo, n?o h? fluxo consolidado. Outrossim, observou-se que as den?ncias por parte dos servi?os de sa?de expressaram-se timidamente, o que demonstra a necessidade de investimento na comunica??o entre a ?rea da Sa?de e os ?rg?os fiscalizat?rios; e, sugeriu-se a proposi??o de um sistema integrado de notifica??es, como fomento a a??es de intersetorialidade, com foco na celeridade e precis?o nas atua??es em casos de maus-tratos contra idosos. === The mistreatment against older people presents a great representation in Natal-RN. Given its supervisory role, as well as its articulation within the protection net, the Minist?rio P?blico do Estado do Rio Grande do Norte (MPRN) was chosen as a field of this research. The investigation's proposal turned to analyze the processes relating to the mistreatment denunciations, which reached the prosecutor's offices specialized in elder people field, in Natal-RN city. It delimited on profiles of the elderly, the whistleblower, the aggressor, the situational context and in the tease of other net agencies in protective measures adopted. The theoretical perspective adopted was the interdisciplinary discussion of public policy and, in the method, it was adopted the retrospective documentary analysis. As a result, it was found that the main entrance doors of the denunciations were the prosecutor's office and the social assistance network. The most frequently mentioned violence were: neglect, followed by psychological violence, financial violence, abandonment, physical abuse and self-neglect. It's worth to register that of the selected cases, none of them were of sexual violence, which may indicate a greater difficulty in identifying and/or reporting this kind of abuse. Women figured more as victims than men in all age groups. Family members were identified as major violators, specially the male sons. It was registered the phenomenon's expression in all the regions of Natal city. Moreover, it was verified the existence of network communication, both in records of notifications, as the referrals, however, there is no consolidated flow. In addition, it was observed that the denunciations by the health services were expressed timidly, which demonstrates the need for investment in communication between the area of health and supervisory agencies; and it was suggested the proposition of an integrated system of notifications, to fostering intersectoriality actions, focusing on speed and accuracy in the proceedings in cases of mistreatment against elderly people.
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