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Previous issue date: 2007-02-06 === This study originated from my concerns as critical care nurse, regarding the lived experience of the family member of the patient that is hospitalized in the intensive care unit - ICU. The purpose of the study was to comprehend the experience of the family members while having a loved one interned in an ICU, and to identify the common elements of the phenomenon, based on the descriptions of their experiences. Considering that the object of study involves subjective and social questions, the study was conducted using some fundamental ideas of descriptive phenomenology as a referential and the situated phenomenon as suggested by Martins and Bicudo (1989). Ten (10) family members of patients that were interned in the ICU of private hospital in Natal, RN were interviewed using the following leading question: What is it like to have a member of your family interned in the ICU? Five thematic structural categories emerged from the comprehensive analysis of the interviews: Fear of the family member s death; Lack of humanization; Social isolation; Confidence in the ICU; and Overload to the personal life. The description of the phenomenon enabled a new look at how the care team relates to the family members of the patients interned in the ICU, providing some guidance on how to construct a humanized care that involves the family and that is based on affective human relations. This involves a rethinking of the care provided by team to the family and stimulates the reformulation of personal and social attitudes, and of hospital organizational norms === Este estudo ? origin?rio de inquieta??es, enquanto enfermeira assistencial em unidade de terapia intensiva (UTI), relacionadas ? experi?ncia vivida pelo familiar do paciente internado neste setor. O prop?sito do estudo foi compreender as viv?ncias do familiar durante a interna??o do seu parente na UTI e identificar os diversos componentes comuns dessa experi?ncia, a partir das suas descri??es. Considerando que a natureza do objeto de investiga??o envolve quest?es de ordem subjetiva e social, o estudo foi conduzido a partir de algumas id?ias do referencial fenomenol?gico, e seguindo a modalidade do fen?meno situado sugerida por Martins e Bicudo (1989). As descri??es foram obtidas atrav?s de entrevista utilizando a seguinte quest?o norteadora: Como ? a viv?ncia pela qual voc? est? passando, de ter algu?m da sua fam?lia internado em uma UTI? . Foram entrevistados 10 familiares de pacientes internados na UTI de um hospital da rede privada de Natal, Rio Grande do Norte. Da an?lise compreensiva dessas entrevistas emergiram cinco categorias tem?ticas que estruturam o fen?meno: Medo da morte do familiar; Aus?ncia de humaniza??o; Isolamento social; Confian?a na UTI; Sobrecarga na vida pessoal. A partir do desvelamento do fen?meno, foi poss?vel lan?ar um novo olhar sobre a rela??o da equipe intensivista com os familiares dos pacientes internados na UTI, dando subs?dios para a constru??o de um cuidado humanizado que contemple a fam?lia do paciente internado, baseado em uma rela??o humana mais afetiva. Isto envolve o repensar a assist?ncia que a equipe proporciona ao familiar e instiga a reformula??o de atitudes pessoais, sociais e organizacionais do hospital
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