Modelo de negociação integrativa de níveis de serviço no contexto de governança corporativa de TI

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Bibliographic Details
Main Author: Lúcia de Andrade Lima, Telma
Other Authors: Costa Morais, Danielle
Language:Portuguese
Published: Universidade Federal de Pernambuco 2014
Subjects:
Online Access:https://repositorio.ufpe.br/handle/123456789/5289