A influência do CRM na busca da Lealdade do Cliente
Made available in DSpace on 2014-06-12T15:08:06Z (GMT). No. of bitstreams: 2 arquivo1739_1.pdf: 730929 bytes, checksum: 63ca63fb4e2b74af8fac608de1d905ef (MD5) license.txt: 1748 bytes, checksum: 8a4605be74aa9ea9d79846c1fba20a33 (MD5) Previous issue date: 2002 === A qualidade percebida é um elemento...
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| Language: | Portuguese |
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Universidade Federal de Pernambuco
2014
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| Online Access: | https://repositorio.ufpe.br/handle/123456789/1176 |